SHIPPING POLICY
Last Updated: 4 March 2024
PROVISION OF SAMPLES WITH ARTWORK PRINTING
We would like to inform you that we can provide samples with the artwork submitted. However, please note that there will be a fee for this service. Please speak with one of our sales representatives to find out more.
ORDER PLACEMENT
You will know that your order is confirmed when you received an email confirmation from us with your order number. Please be advised that our standard processing time upon order confirmation is as shown in the table below:
STANDARD PROCESSING TIME
| Orders Confirmed: | Processing: |
|---|---|
| Mon - Fri, before 1pm | Same day |
| Mon – Fri, after 1pm | Next working day |
| Sat - Sun, Public Holiday | Next working day |
SHIPPING AND DELIVERY
Delivery Period:
Monday - Friday (Excluding public holidays) : 9:00am to 6.00pm
| Service | Description | Fees |
|---|---|---|
| Failed Deliveries |
|
$30 |
| Scheduling Delivery for Next Day |
Instructions given after 1pm. Subjected to fleet availability. Example: |
$30 |
| Time-Range Delivery |
Instructions for delivery to happen between one of the following timing. Subject to fleet availability.
0900 - 1200hrs
1200 - 1500hrs 1500 - 1800 hrs |
$50 |
| Specific Time Delivery |
Instructions for delivery to happen at a very specific timing with tolerance of plus minus 15 mins. Subject to fleet availability Example |
$75 |
| Express Charges |
For orders that you require to be faster than the lead time indicated on our website. However, this is subjected to
|
$100 or more |