SHIPPING POLICY

Last Updated: 4 March 2024

PROVISION OF SAMPLES WITH ARTWORK PRINTING

We would like to inform you that we can provide samples with the artwork submitted. However, please note that there will be a fee for this service. Please speak with one of our sales representatives to find out more.

ORDER PLACEMENT

You will know that your order is confirmed when you received an email confirmation from us with your order number. Please be advised that our standard processing time upon order confirmation is as shown in the table below:

STANDARD PROCESSING TIME

Orders Confirmed:

Processing:

Mon - Fri, before 1pm

Same day

Mon – Fri, after 1pm

Next working day

Sat - Sun, Public Holiday

Next working day

SHIPPING AND DELIVERY

Delivery Period:

Monday - Friday (Excluding public holidays) : 9:00am to 6.00pm

Deliveries and Express Fees

Service

Description

Fees

Failed Deliveries

1. Rejected delivery due to building management
2. Delivery contact person not available at time of delivery
3. Incorrect / Incomplete address furnished to Gift Market

 $30

Scheduling Delivery for Next Day

Instructions given after 1pm. Subjected to fleet availability.

Example:
- Monday 2pm instructions given to schedule for Tuesday

 $30
Time-Range Delivery

Instructions for delivery to happen between one of the following timing. Subject to fleet availability.
0900 - 1200hrs
1200 - 1500hrs
1500 - 1800 hrs

 $50
Specific Time Delivery

Instructions for delivery to happen at a very specific timing with tolerance of plus minus 15 mins. Subject to fleet availability
Example
- Tuesday 245pm

 $75
Express Charges

For orders that you require to be faster than the lead time indicated on our website.
However, this is subjected to
- Our current production capacity to fulfil the order
- And the charges may vary depending on the quantity of items

$100 or more